While there are other places to download and install Android apps, Google's Play Store is the most trusted and default option. You can also rent movies, buy e-books and listen to music through the service. So, what if you can't sign in to Google Play?
This can be worrying, especially since most Android users are unaware of third-party apps. Most app marketplaces are infected with malware and viruses. Although Google Play Store is not safe from these problems, it remains the safest option. What can be done about it?
Let's get started.
1. Update and Reboot
When it comes to Android updates, the adoption rate isn't really that great. Google updates this chart frequently, and the results are open to debate. About 17% of users still have Marshmallow in their phones, which is the highest. These OS updates not only provide features but also provide important patches and fixes for bugs.
To find out what version of Android you have and whether an update is available, go to Settings and select System Update. If you answered yes, even if you don't have a problem, please update. Restart your phone and see if you can now sign in to the Google Play Store.
2. Internet Connection
Use a speed test site to make sure you have a working Internet connection with reasonable speeds. It's also a good idea to double-check your Internet service provider's plan. Connect to a different Wi-Fi network and try again if possible. For more information on using the Play Store with mobile data issues, see this guide.
3. Data Usage
You have a strong internet connection, and all your other apps are up and running. It doesn't mean that Play Store has internet too. On an app-by-app basis, you can limit Internet access. To find out, go to Settings and tap Manage apps, or search the list of installed and system apps if you have a different UI.
Here you can look for Play Store and Play Services. First of all go to play store.
Under Restrict data usage, make sure it can access the Internet on your phone via both mobile data and Wi-Fi. This time, follow the same steps for Play Services.
4. App Permissions
It's possible that app permissions have been messed up by a recent update or a security app. To double check, go to Settings and then Manage Apps.
This time, let's look at Play Services first. Make sure the app has access to storage and other services by tapping on App permissions.
Do the same for the Play Store now, and make sure it has the necessary permissions for it to work. Enter your Play Store credentials again.
5. Clear Data and Cache
At times, stale data and cache files can cause strange behavior. If you delete this data and files it will have no effect on your phone. Return to Settings and Manage Apps, and select Play Store and Play Services as before.
Select Clear cache and then Clear all data from the Clear data menu at the bottom of the screen.
Now is a good time to sign in to the Play Store with your Google Account. In most cases, this should be sufficient..
6. Updates for Play Store/Services should be uninstalled.
On the other hand, updates not only bring new features and patches, but they can also bring bugs. It might have been messed up by a recent Play Store update. it's possible. Return to the Play Store option as we did earlier, but this time tap on Uninstall updates at the bottom of the screen.
If prompted, select OK and try again. It's worth noting that the Play Store will update itself in the background after a while, but that shouldn't be a problem. If Google Find My Device is turned on, you may not be able to uninstall Play Store or Play Store services.
7. Download Manager
We can use this too, I don't have it, but if you do, there are a few things to consider.
You should be able to find it in the App Store. Make sure it is enabled by opening it and checking the box. You should be able to 'disable' it if it is enabled, and vice versa. Also, check to see if the app supports data usage. As mentioned in point 3 above, access is essential.
8. Disable 2FA
Despite the fact that I recommend using 2FA on all accounts and this shouldn't be a problem, some users have reported that disabling 2FA for their Google account has helped them. Click on this link to open Settings in Google's My Account. Depending on what you have enabled, you will see 2FA or 2SV options.
They can ask you to enter your google password. To begin, scroll down to find the 2FA option and click on the 'Delete' icon. From here, follow the on-screen instructions.
>>>Related: 10 Steps to Logg Off Google Play