Passwords are a set of strings entered by users at web account authentication prompts. Although passwords are still one of the most secure ways of authentication available, they are vulnerable to a variety of security risks when misused. The role of simplifying password management is useful in this situation. Password management is a set of best practices and standards that users should follow when saving and managing passwords to keep them as secure as possible and prevent unauthorized access.
Passwords are the foundation of your cyber defenses, but keeping track of them properly and securely can be difficult. Especially if you have hundreds distributed across various customers. Here are five tips for taking you to simplify password management to the next level for your company and your consumers.
Simplify Password Management
Improve Password Management.
It's critical to educate your team about password security best practices. Here are a few easy steps to make sure your password management. Include three random words, a combination of upper- and lowercase letters, numbers (3756), and symbols (!#$ per cent) in your passwords to increase their complexity.
Teach Your Technicians About Cybersecurity.
Cybercriminals rely on human error and inattention to carry out sophisticated data theft against targeted firms. It is critical to provide security awareness training to your technicians and customers, and it should not be disregarded. The good news is that you may include security awareness training in your service package.
Be Aware Of The Password Types That Should Not Be Used.
If you're stumped as to what passwords to use the next time you need to generate a large number of new passwords for customers, knowing the types of passwords NOT to use is one piece of the puzzle.
- Previous breach passwords (don't just add a '1' at the end)
- Words from a dictionary (e.g. apple)
- Characters that are repeated or consecutive (e.g. aaaaaa, 1234abcd)
- Words that are context-specific, such as the service name, username, or derivatives (e.g. MSP1, password1, ADMIN).
- Using a password tool can help automate password generation at any frequency. This eliminates the difficulty and saves time for the professional.
Make Multifactor Authentication A Priority (MFA)
In today's industry, using multifactor authentication (MFA) is essential. With all of the advanced persistent threats (APTs) that have been progressively targeting MSPs in recent months. Utilizing multifactor authentication will provide you and your clients with an additional layer of security.
For Privileged Credentials, User Access Management.
MSPs face threats from both external and internal sources, and you need to be aware of them. Exfiltration can occur from a variety of sources, including an external hacker or a rogue employee. To avoid these types of breaches, make sure you have effective access management.
Understand How To Create Complex Passwords Correctly.
Use complicated passwords that aren't reused to protect your company. Combine this with a password generator for a simple way to keep track of all your passwords. Maintain at least a 16-character count with the following four principles in mind to help keep your passwords unique and difficult to crack:
- Three to four words at random (e.g. Lights, Tech, Clouds)
- Capital and lowercase letters (e.g. LightsTechClouds)
- Amounts (e.g. LightsTechClouds9)
- Symbols and special characters (e.g. LightsTechClouds9 per cent)
Use Automation To Your Advantage
When it comes to password security best practices, one critical component is frequently forgotten or ignored: password rotation. Changing even one password can be intimidating for an MSP that manages a large number of passwords for various clients. Where does an MSP begin, and when should passwords be refreshed, since password rotation refers to regularly updating all passwords on a variety of systems?
MSPs should change passwords on everything:
- Accounts in the customer's system
- Networking devices
- Portals and cloud services
- Line-of-business software
- Don't forget about your own technicians, as well.
Remove The Need To Re-Enter Passwords.
What would it be if you could discover the one issue that consumes all of your technicians' time? Is there something on your service desk that's dragging you down and piling up all of your tickets? This has to be password resets, based on an educated guess from an MSP's internal workings.
Make sure password audits and accountability are in place.
Customer data is a company's most important asset, and your staff has practically unrestricted access to it. Implementing a reporting and auditing solution that streamlines the process and allows you to keep a bird's-eye view of what's going on.
Create A System For Managing Privileged Customer Information.
When simplify password management and IT documentation are combined, privileged customer knowledge management emerges as a single solution. Your technicians may use security and automation to quickly access customer knowledge by simplifying the documentation process and providing standards around documentation through permissions within a single console.
The following are advantages of managing sensitive customer knowledge:
- Security, automation, and password reset
- Control of technician access
- IT documentation management that is standardized and centralized
- Data synchronization integrations that are seamless
Much of the password advice has been near-impossible to follow: create a strong password with numbers, letters, and special characters; change it frequently; create a completely unique password for each account, and so on. It's not amazing that a large number of people have given up on password security.